mybnbdrop Refund and Returns Policy

Overview:

At My BNB Drop, customer satisfaction is our top priority. As we deliver perishable groceries and essentials, our refund and return policy is tailored to ensure both quality assurance and fairness

Refunds:

Refunds or partial refunds may be granted in the following situations:
- You received the wrong item(s).
- An item was missing from your order.
- The product was damaged upon delivery.
- The delivery was not made as scheduled due to an error on our end.

Non-Refundable Items

We do not offer refunds for:
- Change of mind after delivery has been completed.
- Orders placed incorrectly by the customer (wrong address, wrong items).
- Perishable items returned after delivery.

Requesting a Refund

To request a refund, please contact us within 2 hours of delivery at admin@mybnbdrop.com with the following details:
- Order number
- Photos of damaged or incorrect items (if applicable)
- Description of the issue
We aim to respond within 24 hours to resolve your issue fairly and promptly.

Cancellations

Orders may be cancelled up to 1 hour before the scheduled delivery time. After this window, we begin preparing your order and cannot accept cancellations or issue a full refund.

Need help?

For any questions about this Refund and Returns Policy, please reach out to us at:
📧 admin@mybnbdrop.com

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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Item $0.00
Loadding...
From Lahore, PK

Purchased - Cereal box (Kellogg's)

About 7 months ago
From Lahore, PK

Purchased - Comfort Welcome Pack

About 7 months ago
From Lahore, PK

Purchased - Apples (close-up)

About 7 months ago